Terms of service
1. Agreement to These Terms
By browsing the Bad Roll Society online store (the "Site") or placing an order, you agree to these Terms of Service ("Terms"). "We," "us" and "our" mean Bad Roll Society. If you don't agree, please don't use the Site.
You must be at least 18, or the age of majority where you live, to place an order. If you're younger, a parent or guardian must place the order for you.
These Terms work together with our Privacy Policy and Shipping and Returns details shown on the Site. Last updated: October 16, 2026.
2. Products
Every tee we sell is printed to order by third-party print and fulfillment partners, so small variations between items are normal.
- Colors: Screens differ, so the color you see on the Site may not match the shirt exactly.
- Print placement and size: Artwork may sit slightly higher, lower or off-center from the mockup image.
- Distressed artwork: Many designs use a deliberate vintage, faded or speckled look. That texture is part of the art and is not a defect.
- Sizing: Please check the size chart on each product page before ordering.
Product images are mockups meant to show the design. We may limit quantities, retire designs or change products at any time without notice.
3. Orders, Pricing and Payment
Your order is an offer to buy, and it is accepted when we send you an order confirmation email. We may decline or cancel any order, for example if an item is unavailable, a price is listed incorrectly, or we suspect fraud. If we cancel a paid order, we refund it in full.
- Prices: All prices are in US dollars (USD) and may change at any time. The price you see at checkout is the price you pay.
- Payment: Payments are handled by secure third-party processors. We never see or store your full card details.
- Taxes: Sales tax, VAT or GST is added at checkout where we are required to collect it.
- Discount codes: Codes have no cash value, can't be combined unless stated, and may be withdrawn if misused.
- Changes and cancellations: Because items are made to order, production starts quickly. Email us as soon as possible and we'll try to help, but we can't promise a change once printing has begun.
4. Shipping and Delivery
Delivery time is production time plus shipping time, and the estimates shown at checkout are not guarantees.
- Multiple packages: An order may ship from different locations in separate packages, each with its own tracking.
- Address accuracy: You are responsible for entering a correct shipping address. We can't cover the cost of reshipping an order sent to an address that was entered incorrectly.
- Delays and lost packages: Carrier delays are outside our control. If tracking shows delivered but you can't find your order, or it appears lost, contact us within 30 days of the estimated delivery date and we'll look into it and make it right where we can.
- International orders: Import duties, customs fees and taxes are your responsibility unless they were collected at checkout. Shipments refused or left unclaimed at customs can't be refunded.
5. Returns, Exchanges and Replacements
You can request a return, exchange or replacement within 30 days of delivery for three reasons: the item arrived damaged, we sent the wrong product, or you need a different size.
|
Reason |
What we do |
Cost to you |
|---|---|---|
|
Damaged or defective item |
Replacement or refund |
None |
|
Wrong product sent |
Replacement or refund |
None |
|
Size change |
Replacement in the new size, subject to availability |
None |
How to request one: Email support@badrollsociety.com with your order number and what went wrong. For damaged or wrong items, please include clear photos. For size changes, the item should be unworn and unwashed.
Please don't ship anything back yet. Items are made to order, so we'll tell you whether the original needs to come back and where to send it. Packages sent without our approval can't be accepted.
Not covered: Changes of mind about a design or color, incorrect addresses, and the normal print variations described in Section 2.
Approved refunds go back to your original payment method. Your bank or card issuer controls how long they take to appear.
6. Intellectual Property and Story Submissions
We own the Bad Roll Society name, logo, artwork, designs and Site content, and you may not copy, resell or reproduce them without our written permission. Buying a shirt gives you the shirt, not the rights to the artwork on it.
Our designs use generic fantasy tropes and original artwork. Bad Roll Society is not affiliated with, endorsed by or sponsored by any tabletop game publisher, video game studio or other third-party brand.
Story submissions. If you send us a failed-quest story, joke, photo or other content (for example through a "Tell Us Your Worst Roll" campaign), you keep ownership of it. You give us a non-exclusive, worldwide, royalty-free license to display, share and adapt it on our Site, social channels and marketing, and to turn it into designs and products. We will credit you by name or handle when we feature your story, unless you ask us not to. You confirm that you own the content, that it doesn't infringe anyone's rights, and that it doesn't contain private information about others. We won't owe you payment for a submission unless we agree to it in writing.
7. Acceptable Use and Third-Party Services
Please use the Site honestly and respectfully. You agree not to:
- Break the law or violate anyone's rights through the Site.
- Use bots, scrapers or automated tools to access the Site or buy products.
- Try to hack, overload or interfere with the Site or its security.
- Submit false, abusive, hateful or harassing content.
- Use fraudulent payment information or abuse discounts and the returns process.
If you create a customer account, keep your login details secure. You are responsible for activity under your account. We may suspend accounts or refuse service for breaches of these Terms.
The Site runs on third-party platforms and may link to outside websites. We don't control those services and aren't responsible for their content or practices.
8. Disclaimers and Limitation of Liability
The Site and products are provided "as is" and "as available," to the extent the law allows. We don't promise the Site will always be uninterrupted or error-free.
To the fullest extent permitted by law, Bad Roll Society is not liable for indirect, incidental or consequential damages arising from your use of the Site or products. Our total liability for any claim is limited to the amount you paid for the order the claim relates to.
Your consumer rights: Nothing in these Terms removes or limits rights you have under consumer protection laws that cannot be excluded, including those in the United States, Canada and Australia.
You agree to cover losses we suffer because you breached these Terms or misused the Site, to the extent the law allows.
9. Governing Law, Changes and Contact
These Terms are governed by the laws of the Republic of Indonesia, without regard to conflict-of-law rules. If we have a disagreement, please contact us first so we can try to resolve it informally.
We may update these Terms from time to time. The "Last updated" date in Section 1 shows the latest version, and continuing to use the Site after a change means you accept it. If any part of these Terms is found unenforceable, the rest stays in effect.
Questions about these Terms or an order? Email us at support@badrollsociety.com.